Has Coronavirus affected Lusion Shop's Service?
We are taking orders as normal, and are no longer limiting the maximum quantity of each product to 6 in the UK as we have the majority of our core range in stock. Our courier partners’ ability to deliver remains largely unaffected, although there are surcharges to some destinations that will be shown on checkout if they apply. We are currently experiencing high demand, and are running at 1-2 working days for your order to be dispatched.. 70% of our core range is in stock and available, and we are receiving more supplies daily. We have paused our Chilled/Fresh service until further notice. You can order from our Ambient range as usual. If a product is ‘In Stock’ on the website, we have it available in our warehouse. We will keep you updated of any changes.
Why did I only receive part of my order?
Don’t worry, it’s on its way! While we do our best to ship all orders in one package, there are times when orders will ship from multiple warehouses. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance.
What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here or through our “help” button below.
Can I exchange my order?
We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site.
My discount code is not working, what do I do?
We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.
Where are your products shipped from?
We ship from 7 warehouses around the US. With so many shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.
Can I expedite my shipping?
Yes! We offer the following expedited shipping options:
  • Ground Shipping – UPS
  • 3 Day Select – UPS
  • 2nd Day Air – UPS
  • Next Day Air Saver – UPS
  • Next Day Air – UPS
  • Next Day Air Early AM – UPS
I received the wrong goods, what do I do?
Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.

Returns and replacements are not accepted once the order has been received by a verified customer/recipient. If the incorrect item is delivered or the item is spoiled, contaminated or otherwise not consumable, please reach out to us at admin@myminibar.ng

 







Terms and Condition

This page provides information about us as well as the legal terms and conditions (Terms) under which we offer you any of the Product(s) featured on our website “www.myminibar.ng“.

 For Customers: These Terms and Conditions regulate the business relationship between you and us.  By using our website in any way, or by buying from us, you agree to be bound by them. No person under the age of 18 years may purchase goods or services.  We look forward to seeing you again when you are over 18. Please note when an order is dispatched to you, the carrier may ask for proof of age if they feel the person receiving the package is not 18, at which point they may retain the package and return it to us. We would then credit the cost of the order less the delivery cost.

Who we are:  My Mini Bais a registered in Nigeria.

CAC Reg: RC 3180384.TIN Registration number: 055750622

You are: A visitor and/or a customer to our website.

“Supplier”

Any person or business contracted by us to deliver goods and services from us, whether all or part of the distance

“Our Website”

The entire computing hardware and software installation that is or supports our website

“Goods and Services”

Any of the goods and services we offer for sale on Our Website

“Content”

Information in any form published on our website by us or any third party with our consent

Our Contract with You.

These Terms and Conditions apply:

So far as the situation permits, you as a visitor to our website; and in any case, to you as a buyer or potential customer of our Goods and Services.

The advertised goods may not be available. 

Your order will be accepted via e-mail confirmation. In addition, our reply will confirm the specifics of your transaction. That is when our contract is made.

We retain the right to change these Terms and Conditions at any moment. The Terms and Conditions that apply to you are those posted on Our Website on the day you buy Goods and Services from us.

All descriptions, weights and sizes of Goods are those of the original manufacturers. As a result, any such description shall not be included into these Terms and Conditions.

If we do not have the Goods you ordered in stock, we may give you alternatives before shipping your purchase. If this occurs, you may:

Accept the alternatives we offer;

Cancel your order;

Keep the order, but inform us to remove the out-of-stock item.

If we owe you money (for whatever reason), we will credit your account or debit card as soon as practically possible, but no later than 3 – 15 working days from the date of your order.

Purchased goods are at your risk from the time they are picked up by the Carrier from our warehouse.

We retain the right to cancel orders for any reason at any time. In the unusual event that this occurs, all money will be reimbursed no later than 3 – 15 working days from the date of your order.

Price and Payment:

Before we can deliver you any part of your purchase, you must pay the entire amount.

We shall pay any banking fees imposed by the recipient bank on payments made to us. You will be responsible for any additional fees incurred as a result of making a payment in a currency other than Naira.

Any exchange rate information provided by us is purely approximate and subject to change at any time.

You agree to pay any payments owed to us under these Terms in full, without any set-off, deduction, or counterclaim.

Information You Provide Us:

You agree that you have supplied, and will continue to submit, accurate, up-to-date, and full information about yourself. We require your information in order to provide you with the Goods and Services.

We shall take reasonable efforts to react to any point of discontent raised by you if you contact us within 30 days of your purchase.

By providing us with your email address, you consent to receive marketing materials from My Mini Bar on a regular basis.

You have the option to unsubscribe or change your selections at any time.

In order to comply with the new GDPR regulations, if you do not want to receive emails from us, please unsubscribe; you may request any information we have on you and we will deliver it to you if asked; and if you desire to remove any data from our system, please notify us by email hello@myminibar.ng.

By using our site, you consent to the use of cookies to monitor site activity, abandoned baskets, and sales for the purpose of improving and marketing.

Delivery:

The Carrier will deliver to the address specified in your order. You must make certain that someone is there to take the package. If you have given delivery instructions to leave safe on your order, the Carrier will follow them; nevertheless, neither the Carrier nor myminibar.ng will be held accountable if the order goes missing in whole or in part.

The Carrier will deliver to the address specified in your order. You must make certain that someone is there to take the package. If you have given delivery instructions to leave safe on your order, the Carrier will follow them; nevertheless, neither the Carrier nor myminibar.ng will be held accountable if the order goes missing in whole or in part.

The Carrier will deliver to the address specified in your order. You must make certain that someone is there to take the package. If you have given delivery instructions to leave safe on your order, the Carrier will follow them; nevertheless, neither the Carrier nor myminibar.ng will be held accountable if the order goes missing in whole or in part.

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